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Block Management

Your Property, Your Peace of Mind

Dedman Property Management | Block Management | Estate Management

Years Of Experience In Property Management

Dedman Property Management | Block Management | Estate Management

Trusted & Expert Advice

Dedman Property Management | Block Management | Estate Management

Flexibility, Tailored To You

As experienced block management agents, Dedman Property Management can help you with a broad spectrum of block management issues. We have an extensive client base and manage blocks across the region. From conversions of 2/3 flats right up to purpose-built developments of 60+ flats, we provide a first-rate service tailored to our clients.

Let us ease the burden of block management for you and contact our team today on 01268 771300.

Our Comprehensive Block Management Services

You can choose our services to complement your own property management expertise, or hand over the reins to our team completely. It’s your choice.

Whether you require assistance with property inspections, insurance, ground rent administration or maintenance services, we are here to help. Due to the sometimes troublesome nature of leasehold property, many freeholders choose to involve an agent.

Our personal service means we can respond to your specific requirements, creating a bespoke service that meets your needs perfectly. Communication is key when you choose us.

Our block management services include:

  • Dealing with the Freeholder’s repair and maintenance obligations
  • Preparation and administration of ground rent and service charge demands
  • Preparation of annual service charge budgets
  • Providing annual reports of income and expenditure
  • Inspections of common parts at a frequency agreed upon with the client
  • Advising on compliance with relevant leasehold obligations
  • Maintaining adequate insurance policies for the client
  • Advice on compliance with any statutory obligations, including notices and fire safety
  • Attending all AGMs and directors’ meetings as required

We would be delighted to tell you more about our block management services and how we can tailor our services to suit your needs. Call our friendly and helpful team today to find out more. Please be advised that all calls to Dedman Property Management are recorded for training and monitoring purposes.

Expert Block Management in 3 Simple Steps

1

Initial Consultation

Contact our professional and friendly team on 01268 771300. We will work to understand your needs, review your existing arrangements and identify areas where we can add value.

2

Tailored Plan

We will design a bespoke management package tailored to your block’s size, structure and terms. This includes budget planning, maintenance scheduling and communication strategy.

3

Ongoing Management

We handle the day-to-day management of your block and provide regular updates. We take care of compliance with any statutory obligations, including notices and fire safety.

The Benefits of Our Block Management Services

  • Complete Compliance
    We ensure that your property meets all leasehold and statutory obligations.
  • Transparent Financials
    We help you and your leaseholders stay informed and in control of all financials.
  • Tailored Solutions
    We know that no two blocks are alike, so we tailor our services to your exact needs.
Dedman Property Management | Block Management | Estate Management

FAQs

Looking to change Managing Agent? We’re here to help. We’ve put together a list of frequently asked questions to help make changing agents a stress-free process.

We have a Managing Agent in place, is it easy to change?

Changing managing agents should be a very straightforward process.

  • Step 1 – The first stage is to let your current agent know you’re looking to disinstruct them.
  • Step 2 – Let your current agent know our details. We will then set up a bank account for your block.
  • Step 3 – We will liaise with the current agent and arrange a date to exchange details. Your current agent must pass us all the necessary paperwork and transfer funds within a set period of time.
  • Step 4 – Once we have been fully instructed, we will write to the owners of the block introducing ourselves as your new managing agent.

Where will the service charge money and the reserve fund be held?

We will open a dedicated bank account for your block. This will hold the service charge and the reserve fund if you require one. The reserve fund will be ring-fenced. A copy of the audited accounts is sent out yearly to all owners, to ensure you’re always aware of what’s being spent and what’s being saved.

How do you charge for your property management services?

We will deduct our fee from the service charge annually by prior arrangement at an agreed time of year. Ideally, we like residents to pay their service charge annually or six-monthly to ensure there are enough funds to run the block efficiently throughout the year.

How do you deal with unpaid service charges?

We have a thorough and robust credit control procedure to ensure service charges are paid promptly. If service charges are left unpaid for a set period of time, we will pass the file to a solicitor to pursue payment.

How often will you visit?

We generally carry out quarterly or half-yearly block inspections depending on your requirements. We will also attend as and when needed, if an issue arises or if you want us to look at something in particular.

How do you select and monitor contractors?

We have a wide range of reliable and fairly priced contractors that attend to the general day-to-day maintenance of our blocks, including:

  • General builders, including electricians, plumbers, decorators, etc.
  • Fire safety contractors.
  • Window cleaners.
  • Insurance brokers.

What is your complaints procedure?

In the unlikely event you should have a complaint, please contact either Dan or Christy. We will always listen and help to resolve any issue that is brought to our attention.

Do you oversee major works?

Yes, we oversee major work and follow the Section 20 consultation process. We will liaise with all leaseholders in writing to update them throughout the process. We will always obtain more than one quote for major work, to ensure that you have a choice of contractors. We will raise invoices and collect leaseholder payments if necessary.

How quick are your response times?

We aim to respond to queries as soon as possible. You should receive a reply to any emailed correspondence within 24 working hours, but usually sooner.

Do you offer any support with Right to Manage Company obligations and responsibilities?

We will give you our full support with Right to Manage. Many of the flats we manage have a Right to Manage arrangement in place. We’re always on hand to answer questions and offer help and support when needed.

We hope this information has given you an insight into how we work. If you have any questions we haven’t covered, please don’t hesitate to contact Christy or Dan on 01268 771300. We’re always more than happy to help.

Why work with us?

Dedman Property Management | Block Management | Estate Management

Years Of Experience

With years of expertise, we’ve successfully managed properties of all sizes, always with attention to detail and personalised services.

Dedman Property Management | Block Management | Estate Management

Trusted & Expert Advice

We’re not a one-size-fits-all company. We take the time to understand your property and create a solution that works for you.

Dedman Property Management | Block Management | Estate Management

Regulated & Compliant

We stay up to date with property legislation, ensuring full compliance with health and safety, as well as all lease obligations at all times.

Let us ease the burden of block management for you and contact our team today on 01268 771300.

Get In Touch With Us

Get in Touch


    Our Contact Details

    Dedman Property Management | Block Management | Estate Management
    Phone :
    01268 771300
    Dedman Property Management | Block Management | Estate Management
    Address:
    1 London Hill,
    Rayleigh,
    Essex SS6 7HW
    Dedman Property Management | Block Management | Estate Management
    Opening Times:
    Monday-Friday: 9am – 5pm
    Saturday & Sunday – Closed
    Dedman Property Management
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