If you are looking for assistance with the preparation of ground rent and service charges. Our team can assist with the creation of fully compliant invoices and help you with service charge budgets and other associated procedures such as sinking funds, invoicing, credit control, forecasting and more.
Estate Management
Here When You Need Us the Most
Years Of Experience In Property Management
Trusted & Expert Advice
Flexibility, Tailored To You
Repairs and Maintenance
From emergency repairs to routine maintenance, Dedman Property Management can handle all of your repairs and maintenance requirements. We have carefully selected a team of highly responsive and experienced contractors for our approved list, incorporating every discipline from cleaners to gas fitters and electricians to decorators.
One of the most important criteria when arranging repairs and maintenance is value for money. This is a priority for us too, and we will work hard to ensure our contractors offer their services at a cost-effective rate, whether through a maintenance contract or schedule of major works
Insurance
Insurance, whether it be for buildings, landlords, public liability, or that designed for directors and officers, can be a minefield. We work closely with reliable brokers to ensure the best value and coverage are obtained.
Property Inspections
We carry out property inspections on behalf of our clients at agreed intervals and report back, ensuring properties are well-maintained and landlords can prepare for necessary improvement work.
These inspections not only ensure the properties we manage are being maintained to a high standard, but also help us to build excellent working relationships with both landlords and tenants.
There are many issues that can arise during a tenancy. We ensure these issues are dealt with quickly and completely and that all parties are satisfied with the outcome. Regular property inspections give landlords peace of mind that tenancy terms are being upheld and that their property investment is being looked after.
Lease and Compliance Advice
Much of the work we carry out involves assisting our clients with lease terms and compliance. From detailing the frequency of service charge demands to setting out subletting restrictions, we can help to ensure leaseholders abide by the covenants their leases contain.
As your managing agent, we can help you to determine the terms of your lease and to resolve conflicts and issues that may arise during a lease period, including unauthorised alterations, excessive noise, non-payment of service charge or activities that breach H&S regulations.
Dedman Property Management are aware of the need to ensure compliance with all manner of legislation covering the property industry, from Fire Risk Assessments to Electrical and Gas Safety checks. With forever-changing rules and regulations in all fields, we take care of this in order to give peace of mind to our clients.
Debt Recovery
Debt recovery can be a challenging area to approach for our clients. We follow a structured credit control procedure to ensure minimal arrears of rent or service charges. When we consider it necessary to escalate matters, we work closely with a firm of specialist solicitors.
Take the stress out of service charge management by speaking to our experts today. We can assist you with a wide range of financial matters concerning property, and we would be delighted to speak to you about your requirements. Please be advised that all calls to Dedman Property Management are recorded for training and monitoring purposes.
FAQs
Looking to change Managing Agent? We’re here to help. We’ve put together a list of frequently asked questions to help make changing agents a stress-free process.
We have a Managing Agent in place, is it easy to change?
Changing managing agents should be a very straightforward process.
- Step 1 – The first stage is to let your current agent know you’re looking to disinstruct them.
- Step 2 – Let your current agent know our details. We will then set up a bank account for your estate.
- Step 3 – We will liaise with the current agent and arrange a date to exchange details. Your current agent must pass us all the necessary paperwork and transfer funds within a set period of time.
- Step 4 – Once we have been fully instructed, we will write to the owners of the estate introducing ourselves as your new managing agent.
Where will the service charge money and the reserve fund be held?
We will open a dedicated bank account for your property. This will hold the service charge and the reserve fund if you require one. The reserve fund will be ring-fenced. A copy of the audited accounts is set out yearly to all owners, to ensure you’re always aware of what’s being spent and what’s being saved.
How do you charge for your property management services?
We will deduct our fee from the service charge annually by prior arrangement at an agreed time of year.
How do you deal with unpaid service charges?
We have a thorough and robust credit control procedure to ensure service charges are paid promptly. If service charges are left unpaid for a set period of time, we will pass the file to a solicitor to pursue payment.
How often will you visit?
We generally carry out quarterly or half-yearly estate inspections depending on your requirements. We will also attend as and when needed, if an issue arises or if you want us to look at something in particular.
How do you select and monitor contractors?
We have a wide range of reliable and fairly priced contractors that attend to the general day-to-day maintenance of our estates, including:
- Cleaners.
- General builders, including electricians, plumbers, decorators, etc.
- Fire safety contractors.
- Gardeners.
- Window cleaners.
- Accountants.
- Insurance brokers.
What is your complaints procedure?
In the unlikely event you should have a complaint, please contact either Dan or Christy. We will always listen and help to resolve any issue that is brought to our attention.
Do you oversee major works?
Yes, we oversee major work and follow the Section 20 consultation process. We will liaise with all leaseholders in writing to update them throughout the process. We will always obtain more than one quote for major work, to ensure that you have a choice of contractors. We will raise invoices and collect leaseholder payments if necessary.
How quick are your response times?
We aim to respond to queries as soon as possible. You should receive a reply to any emailed correspondence within 24 working hours, but usually sooner.
Do you offer any support with Right to Manage Company obligations and responsibilities?
We will give you our full support with Right to Manage. Many of the flats we manage have a Right to Manage arrangement in place. We’re always on hand to answer questions and offer help and support when needed.
We hope this information has given you an insight into how we work. If you have any questions we haven’t covered, please don’t hesitate to contact Christy or Dan on 01268 771300. We’re always more than happy to help.
Get In Touch With Us
When choosing a Managing Agent, it’s important to know that you’re choosing someone you can work alongside. This is why we welcome the opportunity to meet with you and chat in person. Please call either Christy or Dan on 01268 771300 to make arrangements!
Why work with us?
Years of Experience
With years of expertise, we’ve successfully managed properties of all sizes, always with attention to detail and personalised services.
Trusted & Expert Advice
We’re not a one-size-fits-all company. We take the time to understand your property and create a solution that works for you.
Regulated & Compliant
We stay up to date with property legislation, ensuring full compliance with health and safety, as well as all lease obligations at all times.
Let us ease the burden of property management for you and contact our team today on 01268 771300.
Email your enquiry
Our Contact Details
Phone :
01268 771300
01268 771300
Email Us:
rayleigh@dedmanpropertymanagement.co.uk
rayleigh@dedmanpropertymanagement.co.uk
Address:
1 London Hill,
Rayleigh,
Essex SS6 7HW
1 London Hill,
Rayleigh,
Essex SS6 7HW
Opening Times:
Monday-Friday: 9am – 5pm
Saturday & Sunday – Closed
Monday-Friday: 9am – 5pm
Saturday & Sunday – Closed